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Recently, Mr. Huang, a consumer from Changsha, Hunan, shampooed at a local hairdressing salon. When he sat next to the shampoo pool, he found that the neatly stacked towels had become three rolls and had plastic packaging. The waiter told him that he used a towel to separate the collar and told him that the towel would cost 1 yuan. Mr. Huang feels very fresh: If you don't want to spend 1 yuan in the future, do you still have to wash your hair with a towel?
Paid "disinfecting towels" appeared quietly recently. The author visited a number of barber shops in Changsha and found that many barbershops began to use "disinfecting towels" for a fee. When the author came to Yuhua Pavilion's “Dynamic Reward International Hairdressing Beauty Chain Store†to wash his hair, the clerk told the author that the disinfecting towel they used was paid, but only one yuan was added.
According to the relevant personnel of the store, this charge has started since the beginning of the year and only charges a fee of 1 yuan. When the author asked if there is still a free towel to choose from, the waiter said, “Now I have replaced this kind of 'disinfecting towel', but there are still free towels available.†The author insisted on taking a look at the free towel repeatedly, the waiter turned around. After looking for a while, I said that the free towel of the day has been used up. “Customers really like this disinfecting towel.†During the chat with the barber shop owner, he reiterated.
A barber shop clerk revealed: "Guests use 1 towel for 1 yuan, and 3 for 1 yuan." And they have more than 100 customers per day.
Consumers have different opinions on the use of paid disinfected towels, and many consumers have questioned this. Of the 16 consumers interviewed, 8 consumers clearly expressed their opposition, 3 consumers did not care, and 5 consumers chose support.
"In any case, as long as 1 yuan, spend this money, rest assured." A female consumer said that paid disinfected towels should be cleaner and cleaner than the hairdressers themselves.
Another part of the consumer is opposed to this. “Towel disinfection is not what the barber shop should do? How can the barber shop pass the cost on to the consumer?†In their view, the paid disinfection towel is mandatory consumption on the one hand, and the towel is really disinfected on the other hand. I expressed doubts.
The author found the trademark of “Good Papa†and the “Pay Hotline†from the “disinfecting towel†bag used in a barber shop, but I could not find the address, health license number, and production of the manufacturer. Information such as date and expiration date.
Subsequently, the author contacted a contact person of “Good Papa†according to the telephone number left on the package. "We towel the whole city delivery, shipping you 0.8 yuan 3, the average is two hairs." When the author asked about the quality of disinfection, the liaison said that every week, the health department will come to their factory checking work.
Mandatory use can complain to the staff of Changsha City Health Supervision Office that the production address, date and sanitation license batch number of the disinfection product must be marked.
Li Jun, secretary-general of the Yuelu District Consumers Association, said: Consumers have the right to choose whether to use paid disinfected towels, and the barber shop must also provide free towels.
“Consumers can ask the hairdressing salon to provide free towels that are qualified for disinfection. Otherwise, they can call 12315 to complain.†Yuan Jun, deputy director of the Reporting and Reporting Center of Changsha Municipal Administration of Industry and Commerce, said that although no such complaints have been received, once confirmed, Department departments will investigate and deal with them according to relevant regulations.
The lawyer of Hunan Qin Xiyan United Law Firm pointed out that according to the "Hygienic Standards for Beauty Salon" issued by the Ministry of Health and other departments in 2007, public supplies and utensils such as towels and face towels should be replaced by one customer. Disinfecting towels and disinfecting tableware are similar in nature. Towel disinfection is part of the cost of hairdressing and is an obligation that the operator should perform without compensation. It is unreasonable to pass the cost of towel disinfection to consumers, suspected of violating the Price Law and the Consumer Protection Law. In addition, the fee-based service must obtain the consent of the consumer in advance, and if the merchant fails to fulfill the obligation to inform, the consumer has the right to refuse to pay for it. China Quality News